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The Bamya Vids blog

Every video, as an article.

Each of our videos with a short article under it: what the research found and what it means for you, or how to do it in the Bamya CRM.

Articles
25
Since
Oct 2026
Latest
28 Oct

October 2026

Bamya CRM 3 min read Video 3:01

The company card

What each tab of a company's card shows, from its deals and products to billing, notes and history, and how to set a reminder on it.

Bamya CRM 2 min read Video 2:33

A person's card

What each tab of a person's card shows, from their deals and campaign to notes and history, and how to add a reminder for them.

Theory 2 min read Video 0:53

A customer like them

A reference from a real customer cut managers' doubt about a promised saving as much as a pilot did. Answer "who else uses you?" with the customer closest to them, and keep your best-known name on the list too.

Theory 2 min read Video 0:57

Talk builds trust

Customers who trust a supplier tend to buy more and recommend it, and communication builds that trust more than time does. Tell them before they ask, share bad news early, and give them one person they hear from.

Theory 2 min read Video 0:51

A yes is a maybe

"I'd buy that" is interest, not a sale: when people's intentions go up, what they do goes up much less. Log a yes as interest, ask for a small commitment, and plan only on what's committed.

Theory 2 min read Video 0:51

Call instead of writing

People expect a call to feel more awkward than an email; it doesn't, and it builds a stronger bond. Once a first message has opened the door, suggest a short call.

Theory 2 min read Video 0:53

Help first, tour later

People take up a tool because they expect it to help them; easy counts too, but less. In a demo, show a useful result on their own case first, then how few steps it took.

Theory 2 min read Video 0:53

Keep the promise first

Customers who get what they were promised are more likely to stay. Promise only what you can deliver, get it working early, and offer extras once they are using it.

Theory 2 min read Video 0:56

Test the price for real

People say they'd pay more than they end up paying. A yes to a price in a conversation proves nothing yet: test it with real money, through pre-orders, a paid pilot or the new price for new customers first.

Theory 2 min read Video 0:55

The real competitor

People hold on to what they have, more so when a change feels costly or risky. Make the move itself feel small and safe: a ready plan, named help, a safe start.

Theory 2 min read Video 0:54

Most no's are soft

Most refusals don't sound like a no: "send me the details" or "call me next week" can be a polite no. Check it with one plain question, or a next step with a date.

Theory 2 min read Video 0:54

Handling a complaint

Customers who complain judge it on three things: the fix, the process and how they were treated. Handled well, a complaint can keep the customer.

Theory 2 min read Videos 0:57 and 5:28

Sales - personality VS Skills

Almost forty years of studies of salespeople found that listening, adapting to each buyer and knowing the product matter far more than personality, and all three can be learned.

Bamya CRM 2 min read Video 1:37

Bamya CRM, explained

An AI-native CRM built around best practice in business processes: it designs whole cold outreach campaigns, guides your calls in real time and works alongside you on your actual records.

Bamya CRM 2 min read Video 0:35

Snap a business card on your phone

On your phone, one photo of a card adds the person, their company and a task written in your own words.

Bamya CRM 2 min read Video 1:50

The New pipeline wizard, step by step

Describe your business and your stages, and AI writes each stage's tasks and messages for you to approve.

Bamya CRM 2 min read Video 0:23

Snap a business card

It's easy to add a person straight from a card. AI will fill in the entire entry for you in seconds.

Bamya CRM 2 min read Video 0:26

Paste a LinkedIn profile

The CRM creates an info card straightaway. No double entries ever again as AI makes sure each contact is unique.

Bamya CRM 2 min read Video 0:27

Set multiple tasks at once

Don't worry, task schedules are staggered, you won't end up with 60 on the same day.

Bamya CRM 2 min read Video 0:30

Launch a campaign in minutes

Leads lays out the steps for the channels you pick and AI writes every message. Then each day Leads tells you who is due for which step.

Bamya CRM 2 min read Video 0:21

Get the message written

When a lead is due a LinkedIn message, Leads writes it from what it knows about them, ready to copy and send.

Bamya CRM 2 min read Video 0:25

Handle objections live

When a customer pushes back mid-call, Bamya Call shows your team's best answer on the spot.

Bamya CRM 2 min read Video 1:46

The Call wizard, step by step

The Call wizard sets up your preparation, scenarios, highlights and post-call summary from ready-made presets, so the first call is already assisted.

Bamya CRM 2 min read Video 2:42

The Campaign wizard, step by step

The steps, the channels and a message for every step, set up with the campaign wizard. Then the platform tells you what is due each day.

Bamya CRM 2 min read Video 2:08

The Task template wizard, step by step

A task your team repeats, set up once, question by question: a reminder, a message drafted by AI, or an event. Load it into any task and everything is filled in.

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