Bamya CRM, explained

Many small businesses run their sales from a spreadsheet, and it holds the names well enough. What it will not do is remind you to call someone on Thursday, or notice that the person you met yesterday is already in row 212. Bamya CRM keeps your companies, the people there and your deals in one place, with AI built into the everyday work instead of sitting in a separate app.

How it works

• After sign-up, How would you like to start? offers Create your sales pipeline. It opens the New pipeline wizard: you describe your business in a few sentences, and AI suggests the tasks and messages for each stage, in English or Bulgarian. You review them and change what you like.
• People come in through Add. AI reads a photo of a business card or a pasted LinkedIn profile and fills in the form for you to check. A whole spreadsheet goes in through AI Help.
• A deal starts in the first stage of your pipeline template, with that stage's tasks already waiting.
• When many records need the same change, Apply on selected makes it in one action and shows what will happen first.

What you get

The AI assistant, the round button at the bottom right of every page, answers plain questions about how things work and about your own records. Where your organisation has it switched on, it can also prepare a change, such as "Add a task to call these companies on Friday". Nothing happens until you press Apply.

Nothing sends a message for you: drafts are prepared, and you send them from your own e-mail or LinkedIn. And if you would rather not start from a blank page, other businesses have shared pipeline templates in the Community.

Good to know

Bamya CRM is one part of a suite. Bamya Leads runs cold outreach: its Campaign wizard proposes the steps for your channels and has AI write each step's message. Bamya Call is the assistant on your calls. It transcribes the conversation and writes the notes, and with live help it gives you lines to say and answers an objection with your team's own answer. Nothing joins the call, and audio is never kept. Your organisation adds either one when it needs it and can take it off later.